This workshop is based on the research of Dr Caroline Blackley. The three sessions will share how changes to society and our classrooms, over the last 20 years, have impacted our learning environments. Provide an understanding on how students access attention, why they do it, the way they do it. Give you skills to use the very next day to reduce disruptions in your work environment.

Join us to learn how to use each of the Four Dimensions to create the environment you want to work in. Reduce disruptive behaviours, redirect with confidence, remove emotional escalations and time‑draining conversations.

This course strengthens communication, builds a shared language across the school, and helps education teams handle challenging moments with clarity and ease.

Perfect for

Administration or Support Officers in schools.